to THE MAIN WEBSITE

KRISTA A. JONES PHOTOGRAPHY

the CLIENT EXPERIENCE

i

THE INTRO

Prospect lands on website after Google search, finding us on social media, or hearing about us from a friend.

I. THE INTRO

READ

How to Solve a Booking Problem

The Only 3 Things You Need to Know About SEO

Shop

Showit Website Templates from The Palm Shop

II. INQUIRE

Ii

INQUiRE

They use the contact form to inquire about wedding day coverage.

READ

7 Tips for a Contact Page that Drives Inquiries

III. RESPONSE

IIi

RESPONSE

We respond within 24 hours with our inquiry questions and collection guide. We ask if the couple is interested in a video call.

READ

The Super Simple Guide to Pricing for Photographers

9 Rules for Emailing Leads (and Getting Them to Book!)

Shop

The Collection Guide Template (PDF)

Showit Pricing Page Template (Showit add-on Page)

CLIENT COMMUNICATION GUIDE (PDF)

IV. VIDEO CALL

IV

VIDEO CALL

Video call is scheduled. We chat about the process and answer any questions the couple might have. 

Favorite Resources

Zoom Video

Interactive Sample Timelines

Shop

The Timeline Template 
(SHOWIT ADD-ON PAGE)

V. CONTRACT

V

Contract

We send over an electronic contract and invoice. 

FAVORITE RESOURCES

The Contract Shop

VI. GIFT

VI

Booking gift

Booking gift is sent.

READ

How Gifting Can Change Your Business

VII. ENGAGEMENT

VII

ENGAGEMENT SESSION

We include a complimentary engagement session in all collections.

READ

3 Elements of a Great Client Experience

Shop

The Engagement Session Guide (PDF)

VIII. The Gift

VIII

ENGAGEMENT SESSION GIFT

Shortly after the engagement session, we order an Artifact Uprising calendar of their images.

READ

How Gifting can Transform Your Business

IX. The Gift

IX

THE QUESTIONNAIRE

2-3 month pre-questionnaire is sent along with bottle of wine and note.

SHOP

The Client Communication Guide & Email Templates (PDF)

FAVORITE RESOURCES

WINE.com

X. WEDDING DAY

X

WEDDING DAY

We shoot the wedding!

VISIT OUR PHOTO SITE

Krista A. Jones Photography

XI. Preview

XI

NEXT DAY PREVIEW

Within 24 hours of shooting the wedding, we share a preview of wedding day highlights.

FAVORITE RESOURCES

SHOOTPROOF

XII. DELIVERY

*Our timeline takes at least three weeks because we shoot film but when we only shot digitally, this was 1-2 weeks. 

XII

Images & PRINTS DELIVERED

Images delivered 21-30 days following the wedding day.

Our Favorite ToolS

SHOOTPROOF

MILLERS for prints

XIV. ALBUM

XIIi

ALBUM OFFER

If a couple hasn't ordered an album prior to the wedding, we offer them a 10% discount if they order within 14 days.

READ

How to Sell More Albums During the Holidays

Shop

The Album Sales Page
(SHOWIT Add-PAGE)

FAVORITE RESOURCES

Kiss Books: Heirloom Albums for Professional Photographers

P.S. - We designed their brand & website!

XV. Review

XIV

REVIEW

If we connected well with the couple, we ask them to leave us a review on Google, WeddingWire or The Knot.